An error occurred saving local configuration, validating organisation ID
If the error message says "An error occurred saving local configuration, validating organisation ID"
Please try resetting GP Billing. To do this, click the "Tools" button at the bottom of the page, then click Reset Configuration.
Related Articles
"Could not initiate a connection to the Medical system." error
There are multiple variations of the error that start with "Could not initiate a connection to the Medical system." To resolve the error: "Could not initiate a connection to the Medical System." Please ensure the medical system is opened and logged ...
Error Message When Opening GP-Billing
If GP-Billing is showing an error message and not loading when you open it, please try following the steps shown in GP-Billing not Loading.
Installation
Please read System Requirements before attempting to install GP-Billing. We recommend saving a copy of the installer to your local shared folder for installation on other terminals, once GP-Billing has been installed on all computers please delete ...
"Medical System user 'UserName is not active" error
If you are getting an error that says "Medical System user 'UserName is not active", this is because the user profile within GP Billing is not active. In order to resolve this you will need access to an account with access to the "Users" page, for ...
GP-Billing not Loading
In order to connect to GP-Billing the PC must be part of the HSCN network. There are several reasons that may cause GP Billing to not load as expected on your PC. When this happens there will likely be an error message and a white screen with no ...