GP Billing greyed out

GP Billing greyed out

When the No Access Profile is used the options on the Billing Dashboard will be greyed out.

To update your user profile, please contact your system Administrator. Instructions on how to change a users profile are available here: Users

An image showing the Billing Dashboard, the User profile has been annotated at the top of the page.

    • Related Articles

    • Logging off GP-Billing

      To log off GP-Billing click on your username in the top right of the screen and then click Log off.
    • GP-Billing not Loading

      In order to connect to GP-Billing the PC must be part of the HSCN network. There are several reasons that may cause GP Billing to not load as expected on your PC. When this happens there will likely be an error message and a white screen with no ...
    • Logging into GP-Billing

      Before logging into GP-Billing please ensure that the medical system (such as EMIS or SystemOne) is opened and signed in with your account. Open the GP-Billing application from your computer. The logo and title are shown below. A login screen will ...
    • Problems logging into GP Billing

      "Could not initiate a connection to the Medical system." appearing when signing in GP-Billing For assistance with this error please read: "Could not initiate a connection to the Medical system." error "Medical System user 'UserName is not active" For ...
    • Using GP Billing with TPP

      When setting up GP Billing for use with TPP the workstation may need to be approved, you will know this needs doing if during setup the TPP icon at the bottom of the screen starts flashing orange. If it is the first time that the workstation has been ...