System Requirements

System Requirements

Product Support

If you require additional assistance with the installation of GP-Billing, please contact the helpdesk by emailing support@gpbilling.co.uk

All support documentation is available at https://support.gpbilling.co.uk/portal/en/kb/gp-billing

How Integration with your Clinical System Operates  

  1. GP-Billing has been accredited with the EMIS Web partner programme, IM1 for TPP SystmOne and is on the GP IT Futures approved framework.
  2. GP-Billing is hosted in AWS with a Microsoft.net client interface used to communicate with EMIS Web and TPP SystmOne via the API's.

Installing your Software Guide

Below is a link for the installation package which should be used to deploy the software:

****This needs to be installed with local administrator privileges****

https://updates.gpbilling.co.uk/latest/shell/BillingSetup.msi

****Please let us know if you use a Virtual Desktop as your IT team will need to install the MSI on the master image****

  1. Deployment (we can perform via remote desktop if you have local admin rights)
  2. When the initial user logs into GP-Billing, the application will communicate with the clinical system and deploy a database automatically in AWS.
  3. If you use EMIS Web, please see the article about EMIS Web API configuration.
  4. You need to be logged into your clinical system when you run GP-Billing.
  5. As GP-Billing is a hosted solution on AWS, each workstation requires access to the following URL’s over the HSCN network.

FAQ

Does it connect to other machines and\or Databases? It connects across HSCN to our AWS hosting centre where a database is deployed for each practice.

Does it create its own database on the host device? It creates its own database on the host when the first user logs in.

Does it hold critical\private information? It contains patient demographics and financial information.

Who will have access? Practice managers and any other relevant practice staff who deal with Finance.

What ports (if any) need to be opened? Does it communicate with any servers? It uses HTTPS to communicate with the hosted web services.

Who manages the database and where is that stored? The database is managed by Total Billing Solutions, it is stored in AWS UK regions.

How is it upgraded? An update service is installed by the MSI which updates the software when there is a new release.