"Could not initiate a connection to the Medical system." error
There are multiple variations of the error that start with "Could not initiate a connection to the Medical system."
To resolve the error: "Could not initiate a connection to the Medical System."
- Please ensure the medical system is opened and logged in
- Ensure that only one copy of the medical system is opened, if the computer is shared, please ensure that none of the signed-in users have the medical system open.
- Please check the permissions in the EMAS manager, which are set for each user induvidually. More information on the EMAS manager can be found here: EMIS API.
If you are getting an error that says "Could not initiate a connection to the Medical System. Invalid OrganisationID" please ensure that the Organisation ID matches the medical system.
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