Missing Data from Medical System in GP-Billing
If you are noticing that data isn't being synced with GP-Billing from the medical system correctly, for example, you are missing customers or bills, the most common cause is that the version of GP-Billing you have installed on your computer is outdated. In order to resolve this you will need to uninstall and then reinstall GP-Billing using the most recent download link. The download link and instructions on installing GP-Billing can be found in this article:
Installation.
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Problems logging into GP Billing
"Could not initiate a connection to the Medical system." appearing when signing in GP-Billing For assistance with this error please read: "Could not initiate a connection to the Medical system." error "Medical System user 'UserName is not active" For ...
Logging into GP-Billing
Before logging into GP-Billing please ensure that the medical system (such as EMIS or SystemOne) is opened and signed in with your account. Open the GP-Billing application from your computer. The logo and title are shown below. A login screen will ...
Data Processing
Will you be sharing the data? If yes, with whom and why. Consider principle of transparency and if you require a data sharing agreement. Data is not shared with any external organisations. Patient demographic information is synchronised from the ...
"Medical System user 'UserName is not active" error
If you are getting an error that says "Medical System user 'UserName is not active", this is because the user profile within GP Billing is not active. In order to resolve this you will need access to an account with access to the "Users" page, for ...
Billing A Patient
GP-Billing allows bills to be raised for services provided to patients and payments taken in the practice. From the [Billing] dashboard, click the [Create Bill] button. Use the following buttons to find or add the patient account: Synchronise with ...